Shipping Policy

Shipping Policy for Sova (Lifebloom Enterprise)

Last Updated: May 14, 2025

  1. Order Processing
    All orders are processed in our warehouse. Processing typically takes 1 working day before handover to the courier.
  2. Shipping Regions and Delivery Times
    Semenanjung Malaysia: 1–3 working days
    Sabah, Sarawak & Labuan: 5–7 working days
  3. Tracking Your Order
    Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to:
    – Check the latest shipment status with the courier directly
    – Visit the courier’s website and enter your tracking number for real-time updates
  4. Shipping Costs
    Shipping fees are calculated at checkout based on your delivery address and the total weight of your order.
  5. Contact Us
    For any shipping inquiries or issues, please contact our support team:
    Lifebloom Enterprise
    Email: [email protected]
    We aim to respond to all inquiries within 2 business days.
SHOPPING BAG 0