Privacy Policy for Sova (Lifebloom Enterprise)
Last Updated: May 14, 2025
- Introduction
Welcome to Sova (we, us, our). We operate the website https://trysova.co (Site). Lifebloom Enterprise is located at:
NO. 60-3F JALAN SETIA PERDANA
BB U13/BB BANDAR SETIA ALAM, SEKSYEN U13,
40170 SHAH ALAM, SELANGOR, MALAYSIA.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. - Information We Collect
Personal Data: name, billing/shipping address, email address, phone number, payment information
Technical Data: IP address, browser type and version, time zone setting, operating system and platform, device identifiers
Usage Data: pages viewed, products searched, clickstream data, referral URLs, and other analytics
Cookies and Tracking Technologies: we use cookies, web beacons, and similar technologies to enhance your experience and gather analytics - How We Use Your Information
Order Fulfillment: process and ship your orders, handle returns and exchanges
Customer Service: respond to inquiries, requests, and complaints
Marketing and Promotions: send newsletters, offers, and updates (you can opt out anytime)
Site Improvements: analyze usage to improve Site functionality and user experience
Security and Compliance: prevent fraud, enforce our Terms of Service, and comply with legal obligations - Sharing Your Information
We may share your personal data with service providers such as payment processors, shipping carriers, IT and marketing agencies, and analytics providers
In the event of a merger, acquisition, or sale of assets, your data may be transferred
To comply with legal obligations, respond to lawful requests, or protect our rights
We do not sell, rent, or trade your personal data to third parties for their marketing purposes - Cookies and Tracking Technologies
You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect Site functionality. For more details, please refer to our Cookie Policy (if available). - Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no internet transmission or storage system is completely secure—absolute security cannot be guaranteed. - Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data. - Children’s Privacy
Our Site is not intended for anyone under the age of 16. We do not knowingly collect personal data from minors. If you believe we have unintentionally collected information from a child under 16, please contact us to have that data deleted. - International Data Transfers
Your data may be processed and stored in Malaysia or other countries where our service providers are located. By using our Site, you consent to the transfer of your information to countries outside your jurisdiction, which may have different data protection laws. - Your Rights
Depending on your jurisdiction, you may have rights to access or receive a copy of your personal data; rectify inaccurate or incomplete data; erase or restrict processing of your data; object to processing or withdraw consent; and data portability. To exercise these rights, please contact us at [email protected]. - Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above will reflect any changes. We encourage you to review this page periodically. - Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Lifebloom Enterprise
NO. 60-3F JALAN SETIA PERDANA
BB U13/BB BANDAR SETIA ALAM, SEKSYEN U13,
40170 SHAH ALAM, SELANGOR, MALAYSIA
Email: [email protected]
Thank you for trusting Sova with your personal data.